Catering and Events Manager Hotel Country Club Surrey, Jobs, 265

Catering and Events Manager - Hotel Country Club - Surrey - London

40K + Bonus - Front of House
Ref: 265 Date Posted: Friday 04 Jun 2021
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Located in Lingfield, Surrey
35 to 40K/year basic + Bonus
 
To oversee all catering and event operations within the Hotel including the restaurant, function suites, external areas, golf lounge, bar operations, and room service.
 
To work closely with both the team, catering and racecourse teams, to ensure a cohesive relationship and deliver the highest standard of service and customer satisfaction.
 
To assist the Hotel General Manager to deliver the expected return on investment for the Food & Beverage department.
 
Key Responsibilities and Leadership of:
 
• Catering and Event operations, restaurant, function suites, external areas, golf lounge, bar operations, and room service
• Developing operational service and food standards
• Work with the Head Chef to deliver exceptional standards
• Lead from the front in training and development of the teams
• Budget planning
• To promote and facilitate interdepartmental communication and liaison with all areas of the business at all times.
• Develop procedures to maximise the capture of customers to the hotel restaurants
• Create a program of packages/events/themes across the year to boost non-residential customers to the Food & Beverage facilities
• To lead the F&B team to consistently drive operational standards, championing attention to detail and exceeding customer expectations
• To Work with the hotel General Manager in all areas
 
Able to demonstrate:
 
• Excellent written communication skills
• Excellent oral communication and presentation skills
• Ability to effectively deal with shareholders, customers and team members, some of whom will require high levels of patience, tact and diplomacy.
 
Experience and Qualifications:
 
• Educated to degree level or equivalent
• A minimum of 3 years’ experience within Catering and Events management role.
• Previous experience within a hotel franchise is an advantage
• Proven track record in creating F&B and/or Event budgets, with the ability to drive revenue
• Proven track record of strong leadership, decisiveness and can work on one’s own initiative
• Proven track record of success in achieving objectives
• Proven ability to recruit, motivate and train a team of professionals.
 

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